Frequently asked questions.

We don’t pretend to know ALL the answers, but here are some we do…

Do you have a warranty?
Yes, and it lasts for 24 months. Sleek Supply Co. has a limited warranty that covers manufacturer’s defects for 12 months after the original purchase date from an authorized dealer. Basically, if the watch parts or mechanics don’t work properly, and it’s our fault, we will repair or replace your product for free.

However, this does not cover any abuse you might put your watch through on your own. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt.

If you’ve purchased from our site or Amazon, the order number will suffice; otherwise you will need to send us a copy of the receipt from an authorized Sleek Supply dealer.

How long does shipping take?
Free Australian Shipping, Nation-wide – Watch will arrive 4 to 7 days from order. Shipping to our New Zealand friends might take an extra couple of days…
International Shipping – We’re currently not shipping internationally (apart from NZ), only because shipping from Australia is kinda ridiculous and working out how much it cost gives us migranes… but this may change soon.

You will be given a tracking number after your order has been shipped.

Whats your return policy?

We offer returns 30 days from the purchase of your watch. We want to make sure you love the watch so we give you ample time to send it back to us if you decide to return. We’ll even cover the shipping cost!

Email us at info@sleeksupply.com with your unique transaction ID. Once we receive your shipment and verify that it is unworn and has no blemishes or signs of wear, a full refund will be issued.

What are the specs on the watches?
Case material: Stainless steel
Case diameter: 38 mm
Dial window material: Hardened mineral glass
Movement: Japanese quartz
Water resistant: 3ATM/30 meters
Watch strap Width: 20 mm

Free Shipping

We'll ship your watch anywhere in Australia and NZ absolutely FREE

Free Returns

Want to send it back? No worries! We'll cover the shipping too!

24 Month Warranty

If the watch breaks down and it's our fault, you're fully covered.

100% Safe Checkout

Enjoy safe and secure checkout with our encrypted pages

Mineral Crystal

Mineral crystals are glass crystals that have been heated or chemically treated, making them tough! Only extreme conditions could make them crack or shatter.

316L Stainless Steel

Our cases are made with an extra low carbon steel often used in surgical instruments and marine applications due to its high resistance to corrosion

Mechanics

The Japenese movement barely veers from the exact time, ensuring superior accuracy, while minimal maintenace required from you

3ATM Water

Don't go deep diving with these, but rest assured a certain fruit logo company in some of their mini wrist computers is the same.

OUR Happy Customers

"Great quality. Love the size of the watch face. Matches literally everything! No complaints from me."

Joan Scottsdale

Sydney

"Simple, stylish and fits into any environment, the name says it all! The quality competes with many of the high street brands, and as far as I know, I'm the only person in the UK with one (yay!)"

Sam Marsh

UK Blogger

"This is now my favorite watch in my collection. After purchasing many watches over the years this has one of the strongest bands, best looking faces, and gives a great impression on my friends."

Connor Hall

USA

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